Delete Account and Data Deletion
This page explains how to request account deletion or data deletion review for your chrgr account.
How to Request Deletion
- Send an email to privacy@chrgr.app.
- Use the subject line: Account Deletion Request.
- Include the phone number or email linked to your chrgr account.
- If needed, we may ask you to verify ownership of the account before processing the request.
What We Delete
When eligible, we may delete or anonymize information such as:
- profile information linked to your account
- push notification device tokens
- app-linked account preferences where deletion is operationally allowed
What We May Retain
Some information may be retained when required for legitimate business or legal reasons, including:
- rental and transaction records
- fraud, abuse, safety, or security records
- financial, audit, legal, or compliance records
- records needed to resolve disputes or enforce platform rules
Timeline
We aim to review deletion requests within a reasonable time. Some requests may take longer if identity verification, ongoing rentals, unpaid balances, or legal obligations must be resolved first.
Related Policy
For more information about how chrgr handles personal information, please read our Privacy Policy.